M365 - How to clear Teams Cache
To solve general MS Teams problems, try clearing the cache.
Delete Teams Cache on Windows:
- Fully quit Microsoft Teams and ensure it’s not still running in the toolbar at the bottom right of Windows.
- Navigate to %appdata%/Microsoft/Teams/Cache in a File Window.
- Select everything in the folder.
- Delete everything.
- Open Teams and wait for it to download required files.
Delete Teams Cache on MacOs:
- Quit out of Teams completely.
- Navigate to ~/Library/Application Support/Microsoft.
- Right-click the Teams folder then select Move to Trash.
- Navigate to Keychain Access.
- Search for ‘Microsoft Teams’ and delete the entry.
- Open Teams and wait for it to download required files.